Service Support
For technical questions, request for accessories (manuals, adaptors,
batteries, etc.), repairs, or exchanges, Please contact our Customer
Service Department. from Monday through Friday, 8 a.m. to 4:30 p.m.,
Pacific Standard Time:
For service, replacement parts and ordering
of accessories in United States, please contact:
VTC SERVICE & MANUFACTURING, INC.
16988 GALE AVENUE
CITY OF INDUSTRY, CA 91745
TEL: (800) 888-8990
FAX: (626) 913-7599
E-MAIL: service@nwbphones.com
This E-Mail address only accepts mail that contains
your name,telephone number and brief question about the product.
Our VTC Customer Service Representative will call you back.
For Any Fax Machine inquiries, please
contact:
World Of Fax Inc.
94 Havermill Road
New City, Ny 10956
Phone- 845-638-2332
Fax 845-634-1534
http://www.worldoffax.com/northwestern_bell_fax_repair.htm
For questions about the rebates only:
If you need to check the status of your rebate submission to Northwestern
Bell you may send an e-mail to rebate@unical-usa.com
with the following information. Your first and last name as written
on the rebate form. Your zip code, daytime phone number and the
date of purchase. Or you may contact us by phone at 1-800/423-4653
x 151. We will research your entry and reply back by e-mail
or phone.
For questions about the website only:
E-MAIL: webmaster@nwbphones.com
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