Northwestern Bell Phones products are manufactured to the highest quality standards to provide you years of dependable service. Each product is warranted to the original purchaser or gift recipient, and this warranty is not transferable.

Coverage:
Each product is warranted to be free from defects in parts or workmanship for a period of 1 year from the date of original purchase. Defects which occur within this warranty period, under normal care and use of the product, shall be repaired or replaced with a new unit, solely at our option, with no charge for parts or labor. This is the entire obligation of NWB, Inc., and no other warranty is expressed or implied. Some states do not allow the exclusion or limitation of incidental or consequential damages so the above limitations or exclusions may not apply to you. This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

Not covered in warranty:
1. Malfunctions due to improper installation, non-authorized repairs, tampering, misuse, dropping impact or modification.
2. Possible incompatibility with all telephone systems.
3. Damage due to acts of nature or accidents.
4. Incidental or consequential damages, including damages from delay or loss of use, or equipment damage to the telephone company equipment due to improper installation.
5. Antennas, batteries,handset cords and line cords are not covered by this warranty.

Modifications:
Any modifications or repair by anyone other than NWB, Inc. or its authorized service center will void this warranty and may invalidate the instruments' FCC certification thereby causing the instrument to be illegal to use on your telephone circuit.

When service is needed during the warranty period:
1. Call VTC Customer Service at (800) 888-8990 between 8:00 a.m. to 4:30 p.m., Pacific Time, Monday to Friday.
2. Pack the unit in the original packing materials with all accessories. Improper packaging may result in damage to the instrument and may invalidate the warranty. PLEASE SEND THE ENTIRE UNIT WITH ALL ACCESSORIES.
3. Include the following with the product: A check or money order for $5.00 for shipping and handling, a note describing the problem, your name and address, a copy of the original sales receipt.
4. Ship the instrument freight prepaid and insured to VTC SERVICE & MANUFACTURING CO. Your unit will be repaired and returned to you, freight prepaid.

When service is needed after the warranty period has expired:
1. Call VTC Customer Service at (800) 888-8990 between 8:00 a.m. to 4:30 p.m., Pacific Time, Monday to Friday.
2. Pack the unit in the original packing materials with all accessories. Improper packaging may result in damage to the instrument and may invalidate the warranty. PLEASE SEND THE ENTIRE UNIT WITH ALL ACCESSORIES.
3. Include with the product: A check or money order payable to VTC SERVICE & MFG CO for repair costs plus $5.00 for shipping and handling, a note describing the problem, your name and address, and a copy of the original sales receipt.
4. Ship the instrument freight prepaid and insured to
VTC SERVICE & MANUFACTURING, INC.
16988 GALE AVENUE
CITY OF INDUSTRY, CA 91745
Your unit will be repaired and returned to you, freight prepaid.